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Sheraton Shanghai Waigaoqiao Hotel, Shanghai

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From68US$ /night
Check-in
30Mar2025Select date
Check-out
31Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 Jilong Road, Shanghai, China, 200131

Sheraton Shanghai Waigaoqiao Hotel is located in the Pilot Free Trade Zone of Gaoqiao, making it a key accommodation for both domestic and international business travelers. The hotel is designed with a striking architectural style that sets it apart in the Shanghai skyline. It is situated approximately 30 minutes by car from prominent attractions like The Bund and the Lujiazui Financial District. Guests can enjoy access to numerous cultural and recreational opportunities, including nearby family-friendly attractions like the Shanghai Disney Resort.

Location

Situated in Pudong, the hotel is well-connected to Shanghai's comprehensive transport network, including highways and metro lines. It is close to several attractions, such as the Sunland duty-free mall and the Gaoqiao Museum of History and Culture. An airport shuttle service is available for guests traveling to and from Pudong International Airport, located approximately 40 minutes away by car.

Rooms

The hotel features 451 spacious guest rooms, each equipped with free wired internet and large windows that enhance natural lighting. Comforts such as air conditioning, minibars, and a pillow menu contribute to a relaxing stay. Ample bathrooms include bath and shower facilities with complimentary toiletries. Guests can choose from a variety of configurations to meet their needs, ensuring a comfortable experience during their visit.

Eat & Drink

Sheraton Shanghai Waigaoqiao Hotel provides guests with a selection of dining experiences through its three on-site restaurants. The Bay Leaf restaurant specializes in international cuisine, offering options that include Chinese and Japanese dishes, all with garden views. Breakfast is available to cater to the needs of early risers. The hotel's culinary offerings are designed to satisfy a range of tastes, solidifying its reputation as a dining destination for hotel guests.

Leisure & Business

Guests can unwind with leisure amenities including a fitness center, sauna, heated indoor pool, and spa services, complete with relaxation and massage options. The hotel also caters to business needs with a well-appointed business center, meeting rooms, and concierge services. Additional offerings include 24-hour room service and complimentary wireless internet access to enhance guest convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premier Room
Max:
2 persons
60 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Twin Room
Max:
2 persons
46 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Premier Suite
Max:
2 persons
100 m² 
Bed options:
2 Single beds
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Shanghai 11.0 mi
Airports
Shanghai Hongqiao International (SHA) 22.3 mi
Shanghai Pudong International (PVG) 23.1 mi
Train
Shanghai Railway Station Metro Station 10.4 mi
Metro stations
North Waigaoqiao Free Trade Zone1700 ft
Gangcheng Road4600 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Spa center
  • Sauna
  • Steam room
  • Massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

28 Jilong Road, Shanghai, China, 200131
Map view
28 Jilong Road, Shanghai, China, 200131
Nearby
No.1 Yiwang Road
Gaoqiao Museum of History and Culture
2300 ft
Restaurants
Casa 13
1700 ft
1100 Huashan Lu

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
modern rooms
efficient service
limited dining
remote location
7.2/10
Very good
Rooms
8.3
Location
6.6
Service
8.0
Dining
6.7
Guest reviews
7.2/10
based on 19 reviews
8.5
8.5/10 based on 55 reviews
Nick
United Kingdom, May  2024
6.6/10

The hotel offers large and modern rooms with spacious baths and walk-in showers, but lacks heating options. The service was efficient but could improve communication with guests, while the location is more suitable for business travelers than leisure visitors. The dining options were limited, and the facilities met expectations.

Rooms
8.0
The rooms were ample, clean, and modern, with large baths and walk-in showers.
Service
7.0
The service was efficient but lacked effective communication with guests.
Location
6.0
The hotel is situated in a Free Trade Zone, ideal for business travelers, but far from the city center.
Dining
5.0
The dining options were limited with the same food served for consecutive days.
Facilities
7.0
The facilities met expectations but did not stand out.
modern rooms
limited dining
Alfred
United Kingdom, May  2024
8.2/10

The hotel offers super spacious rooms with very nice showers, ensuring a quiet and comfortable stay. While the wifi connection may be slow, a good night's rest is guaranteed. The service is efficient and helpful, although there might be slight delays. Located in a Free Trade Zone in the northeast of the city, the hotel is quite a distance from main attractions but close to Metro 6 for easy access to food options. The dining experience offers a variety of choices in the buffet, with traditional shabu-shabu available. The facilities are spacious and well-equipped, catering to various needs.

Rooms
9.0
The rooms are super spacious and have very nice showers.
Service
8.0
The service is efficient and helpful, with slight delays at times.
Location
7.0
Located in a Free Trade Zone in the northeast of the city, quite a distance from most attractions but close to Metro 6 for food options.
Dining
8.0
The dining experience offers a variety of choices in the buffet, including traditional shabu-shabu.
Facilities
9.0
The facilities are spacious and well-equipped.
Eric
United Kingdom, May  2024
8.4/10

The hotel offers large, comfortable, and clean rooms with gorgeous bathrooms and lovely desk areas to work. The slowish wifi connection ensures a quiet night's rest for guaranteed deep sleep. The location, right next to the subway station for easy airport access, is great for travelers.

Rooms
9.0
The room was large, extremely clean, and well-maintained, ensuring an excellent sleep experience.
Service
9.0
The staff, especially Gavin at the guest services desk, was very friendly and always ready to assist with any needs.
Location
8.0
Dining
8.0
The dining options were good with a variety of food choices and nice service, suitable for late dinners and early breakfasts.
Facilities
8.0
The hotel offers convenient facilities like room service, laundry, and an airport shuttle for a pleasant stay.
Jade
United Kingdom, May  2024
6.8/10

The hotel is located in a Free Trade Zone, away from the distractions in downtown, which may be good for business travelers. The rooms were quiet and had regular amenities, suitable for a short stay. However, the dining options were poor given the high breakfast charge.

Rooms
7.0
The rooms were quiet, with regular amenities and adequate for our 1-night stay.
Service
9.0
The duty manager was incredibly helpful, especially with airport arrangements.
Location
6.0
The hotel is a little odd with a receiver sensor always on, but great for those flying into PVG airport.
Dining
5.0
The dining experience was poor considering the high breakfast charge.
Facilities
8.0
Good in-house entertainment system for non-Chinese speaking guests.
Charles
United States of America, April  2024
8.4/10

My stay at the hotel was impressive. The rooms were large, comfortable, and clean with spacious beds and a gorgeous bathroom. The lovely desk area made it perfect for work. Although the wifi connection was a bit slow, the quiet ambiance ensured a good night's rest.

Rooms
9.0
The room was spacious, clean, fully-featured, and very quiet, meeting Sheraton standards.
Service
9.0
The service was outstanding. The staff worked hard to assist me with my mailed package and was extremely friendly and helpful. Calling the airlines for shuttle updates was a huge plus.
Location
7.0
The hotel is located in a Free Trade Zone, northeast of the city. It's a bit far from attractions but may suit business travelers due to its proximity to trade zones.
Dining
8.0
The dining options were great with a variety of delicious dishes. The huge selection of American, European, and Chinese foods was impressive.
Facilities
9.0
The facilities were top-notch, offering everything I needed for a comfortable stay.
Steve
United Kingdom, March  2024
8.4/10

The hotel's rooms were spacious, clean, fully featured, and very quiet, offering a king-size bed, a lounge area, and a bathroom with a deep bath overlooking the port. The service was helpful, efficient, and easy to communicate with, although there was a delay in room temperature control. The location is great for business travelers near the free trade zone and the subway station. The dining options were reasonably extensive, but the breakfast pricing was somewhat high. The facilities were excellent overall.

Rooms
9.0
The rooms were spacious, clean, fully featured, and very quiet.
Service
9.0
The service was helpful, efficient, and easy to communicate with.
Location
8.0
The location is great for business travelers near the free trade zone and the subway station.
Dining
7.0
The dining options were reasonably extensive, but the breakfast pricing was somewhat high.
Facilities
9.0
The facilities were excellent overall.
Paul
United Kingdom, January  2024
7.8/10

I had a fantastic stay at this hotel. The room was large, comfortable, and clean, with a lovely desk area to work at. The Asian-inspired design added a unique touch that I really appreciated. The slowish wifi connection was a minor downside, but the quiet setting ensured a good night's rest.

Rooms
8.0
The rooms are well equipped and functional, offering a spacious feel, especially being located at the corner which gave us a huge space to ourselves.
Service
9.0
The staff worked hard to accommodate my needs, even helping me locate a package I had mailed earlier. Their cappuccino saved me during jetlag, making my stay more enjoyable.
Location
7.0
The hotel's location may not be ideal for vacationers due to its proximity to the power plant and industrial area, but it is perfect for those with business activities in the free trade zone area at the end of the Pudong peninsula.
Dining
7.0
The dining options were good, offering a variety of American, European, and Chinese dishes. However, the dining area was a bit smaller than expected.
Facilities
8.0
The hotel facilities were modern and well-maintained, providing everything I needed for a comfortable stay.
Diana
United Kingdom, December  2023
8.2/10

I had a lovely stay at the hotel. The rooms were spacious and comfortable, with all the regular amenities I needed for my one-night stay. The flat-screen TV that could be reversed electronically to view in the bathroom was a neat feature. The large beds and gorgeous bathroom ensured a good night's rest. The WiFi was a bit slow but didn't disrupt my stay.

Rooms
9.0
The rooms were large, comfortable, clean, and well-equipped, including a lovely desk area to work. The slowish WiFi connection was a minor downside, but overall, the quiet atmosphere guaranteed a peaceful night's sleep.
Service
9.0
The staff was truly helpful and attentive, especially with assisting guests to get to the airport by calling the airlines for shuttle updates. The efficiency and friendliness of the service were commendable.
Location
8.0
The hotel's location next to the subway station made commuting to the airport and high-speed railway station very convenient. Although not right in the city center, the accessibility to transportation was a major plus point. The area being near industrial and construction sites didn't pose much of an issue during my stay.
Dining
7.0
The dining experience had its ups and downs. The buffet offered plenty of choices, but consistency in ingredient availability for cooked breakfast items was lacking. Despite the options, the breakfast price seemed a bit steep. The quality of the food and service was generally good, with room for improvement.
Facilities
8.0
The hotel's facilities were satisfactory, with a nice pool area, although showing some signs of age. The available amenities like room service, laundry, and airport shuttle added convenience to my stay.
Jack
United Kingdom, December  2023
7.2/10

I stayed at the hotel in an industrial area, far from tourist spots but great for business trips. The rooms had a modern design with Asian touches I appreciated. The service was welcoming despite still learning some benefits. Dining options were varied but had some disappointing aspects. The facilities were well-maintained.

Rooms
8.0
The deluxe room I stayed in was big enough, with a good and modern design that included Asian hints I appreciated.
Service
7.0
Although the staff was still learning about some benefits, the service, especially from the GR team, was warm and professional.
Location
6.0
The hotel is in an obscure location dominated by the free trade zone, mainly suitable for business travelers because of its distance from most attractions.
Dining
7.0
The dining options were vast and varied, offering American, European, and Chinese dishes, but there were some disappointing aspects.
Facilities
8.0
The facilities were well-maintained and provided all necessary amenities for a comfortable stay.
James
United Kingdom, December  2023
7.8/10

The hotel is a great choice for business travelers with spacious rooms equipped for work, a nice pool, and a lovely breakfast buffet. However, its location may not be ideal for sightseeing in Shanghai.

Rooms
8.0
The rooms are spacious and provided with all the amenities needed for business works.
Service
9.0
The staff were extremely helpful, especially with arranging airport shuttles and providing efficient services.
Location
7.0
While the hotel is far from the city center, it's convenient if flying in and out of PVG airport or needing to be in the Waigaoqiao area for business.
Dining
8.0
The dining experience offers a variety of American, European, and Chinese options in a buffet setup.
Facilities
7.0
The hotel boasts good facilities for travelers in the area.
Great breakfast buffet
Far from city center
Nick
United Kingdom, November  2023
7.6/10

The hotel offers spacious and comfortable rooms with all essential facilities and a warm welcome from the great staff. The rooms were large, clean, with comfortable large beds, a gorgeous bathroom, and a lovely desk area to work. The slowish wifi connection ensures a quiet night's rest, perfect for a stay of up to 4 people in a regular double room.

Rooms
9.0
The rooms were large, comfortable, clean, and well-equipped with all necessary amenities for a cozy stay. The bed was particularly comfortable, and the bathroom was beautifully designed. The quiet atmosphere guarantees a good night's sleep.
Service
8.0
The hotel staff was very friendly and welcoming, ensuring a pleasant stay. They were attentive and provided a high level of service throughout my visit.
Location
6.0
The hotel is situated in an obscure location near the power plant and Yangtze river, making it more suitable for business travelers visiting the industrial and construction areas in the Free Trade Zone. While it's quite a distance from most tourist attractions, the staff is patient and supportive, making the check-in process smooth.
Dining
7.0
The dining options at the hotel were good, with a variety of tasty dishes and excellent service. Eating outdoors in the garden was a delightful experience, although the selection may not be as extensive as in some other hotels.
Facilities
8.0
The hotel offers a range of facilities to enhance your stay, including room service, dry cleaning, laundry, and airport shuttle services.
Friendly Staff
Remote Location
David
United Kingdom, November  2023
7.2/10

The hotel rooms are spacious, with good and modern design featuring lovely Asian hints, ensuring a comfortable and quiet stay. The service is friendly, though experiencing occasional delays. The location is unconventional, near industrial areas and the Yangtze river, offering a unique setting. The dining options are varied but may lack consistency at times. Overall, the facilities are well-equipped and satisfactory.

Rooms
8.0
I appreciated the large, comfortable rooms with a modern design and intriguing Asian influences. The bathroom was gorgeous, and there was a lovely desk area for work.
Service
7.0
The staff was friendly, although there were occasional delays in service.
Location
6.0
The hotel is located in a unique area near industrial zones and the Yangtze river, offering a different perspective on the city.
Dining
7.0
The dining experience provided a variety of options, but there were some inconsistencies in the availability of ingredients for cooked breakfasts.
Facilities
8.0
The hotel facilities are well-equipped and offer a satisfactory experience during the stay.
Modern Design
Occasional Delays
Jack
United Kingdom, September  2023
6.0/10

My stay at the hotel was a mix of positives and negatives. The rooms were very nice, with great amenities like a flat-screen TV that could be adjusted to view in the bathroom. The size and layout were impressive, though I faced issues with the AC not working properly and poor TV picture quality. The service was a bit of a letdown with delays affecting room temperature, but the staff were helpful and easy to communicate with. The location was a bit out of the way for sightseeing but convenient for business travelers. The dining experience had its ups and downs, with a good variety but some inconsistencies. The facilities were decent overall, but there were some shortcomings.

Rooms
7.0
The rooms were very nice and spacious, with luxurious amenities.
Service
6.0
The service was efficient, but there were delays that affected the experience.
Location
5.0
The hotel is convenient for business travelers but not ideal for sightseeing.
Dining
6.0
The dining options were varied but had some inconsistencies.
Facilities
6.0
The facilities were decent but had some room for improvement.
Charles
United States of America, September  2023
7.2/10

The hotel offers excellent rooms, perfect for a deep sleep with all the necessary amenities for business activities. It is a spacious and comfortable place with all required facilities and a friendly staff. However, the location might seem obscure unless visiting nearby factories or offices.

Rooms
9.0
The moment I lay down on the bed, I fell into a deep sleep. The room had all the amenities needed for my business activities and was quiet and adequately spacious for my one-night stay.
Service
8.0
The service was so helpful, especially in arranging airport shuttles for guests. The staff went above and beyond to assist with travel arrangements.
Location
7.0
While the location may seem a bit obscure for general explorations, it is easily accessible by car and conveniently located near the subway station for quick commutes to the airport and high-speed railway station.
Dining
5.0
The dining experience was a bit disappointing considering the price paid. However, the Italian food available was decent.
Facilities
7.0
The hotel has all the necessary facilities for a comfortable stay, although some areas might need improvement.
Peter
United States of America, July  2023
6.6/10

The hotel offers comfortable rooms with excellent beds perfect for deep sleep but lacks heating options, along with service issues and a distant location. However, the dedicated service team and functional rooms provide a satisfactory stay.

Rooms
8.0
The rooms are well equipped and functional, and the bed made me fall into a deep sleep instantly.
Service
6.0
Although there were some communication problems and delays, the service team tried their best, but improvements are needed.
Location
5.0
The location is quite far from the city center and popular attractions, suitable mainly for business travelers, but the service team support was appreciated.
Dining
7.0
The dining experience was mixed, with creative dishes but at a slightly higher price point.
Facilities
7.0
The hotel offers basic facilities that serve the purpose, but nothing extraordinary.
Friendly Staff
Service Issues
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Rooms and Guests2 Guests, 1 Room